This page provides information
about the company, the senior staff that we employ, and the clients that
we have helped.
Armstrong-Smith Consulting was
formed in 2003 and maintains its headquarters at:
Lake Rd, Cookeville, TN 38501
Our telephone number
is (931) 284-4284
We are leaders in the field of
Oracle Discoverer consultancy and training and have provided consultancy
and developed training programs for many of the top companies in the
We offer a rich and diverse range of training solutions.
2004: we added custom training to our already mature standard
introduced a remote maintenance service for company's that
cannot afford to employ their own full-time Discoverer
administrators and report writers.
introduced system health checks for company's that are
struggling understanding how to make the most of their
Our solutions are the
frequent choice among the nation's top organizations, who need
high-quality, affordable, and easy-to-use training.
Michael specializes in business intelligence
consulting for the Oracle Discoverer Desktop, Plus, Viewer and Administration
products. He is knowledgeable in all of the variants of the product from
3.1 Desktop to the latest 10g Plus.
An expert in configuring Discoverer and setting
up end user layers, Michael also has extensive expertise in data warehousing, particularly with
Oracle Warehouse Builder.
Co-author of the Oracle Discoverer Handbook
and Oracle Discoverer 10g Handbook, a presenter at the Oracle
Applications User Group, International Oracle Applications User Group and Oracle Development Tools User Group, and a member of
the Oracle customer advisory board for business intelligence, Michael is
available for training and consultancy world-wide.
Until January 2004, Michael was in charge of business
Inc. During his ten years with Logitech, he led their
business intelligence team from inception in 1998 through to 2004 when he joined forces
with his wife to set up Armstrong-Smith Consulting.
An industry renowned
expert in Oracle Discoverer and data warehousing, Michael is also a fellow of the
Institute of Analysts and
Programmers, Britain's leading professional body for programmers, systems
analysts and everyone who earns their living from the creation,
development and testing of software.
President and Principal Curriculum
Darlene specializes in instructional design and
curriculum development. She is knowledgeable in all aspects of
instructional design and the various methodologies employed to produce training
With over 12 years hands-on experience in
instructional design and curriculum development, she is perfectly placed to
produce and give customized Discoverer training based on your database.
Until June 2002, she was the senior curriculum
Navis Llc. Now she is
Armstrong-Smith Consulting's principal curriculum developer and technical
with Michael, of both the Oracle Discoverer and Oracle Discoverer 10g
Handbooks, she is also available for the development of custom training
solutions based on Oracle's E-Business Suite..
either consulted or provided
training to clients in many industries, including:
- consulted to an organization that manages private air travel. We
gave on-site standard Admin and end user training. We also worked
with them to build their EUL and then gave custom training using
- consulted to a gas distribution organization to develop a complete
EUL and reporting system based on their new data warehouse. Over 40
Excel based reports were converted to Discoverer and made available
via the organization's portal.
- we are the chosen provider of Discoverer help to two government
agencies. For both, we conducted an assessment of their
Discoverer and Data Warehousing installations, producing a road
map for the future. One of them took customized end user training.
During the course of several visits we have trained over 60 users
and conducted both classroom based and one-one-one workshops. For
the second, we gave our standard administration training, and
consulted with them to rework their complete EUL.
- developed and gave on-site customized Admin and end user training
to three healthcare companies.
We have conducted assessments of their Discoverer installation and
assisted in the development of their business intelligence
Education - given
training and provided consultation services to more than
25 higher education establishments.
- consulted to an organization that manufactures engines and another
that manufactures ships. We have installed
Discoverer with an Application Server, Metadata Repository and
Single Sign-On. All of this was interfaced with their existing LDAP
Not for Profit Organizations - gave on-site
standard Admin and end user training to many users and helped
develop an end user layer against Oracle E-Business
- consulted to an organization that manufactures high quality
scientific instruments to do an assessment of their Discoverer
installation, producing a road map for future development.