Armstrong-Smith Consulting

What starts right - stays right

You'll wish you found us sooner!

 [Home] [Blog]

About Books Consulting Contact Downloads Resources Training SungardHE


Home   About

About Us

This page provides information about the company, the senior staff that we employ, and the clients that we have helped.


The Company

Armstrong-Smith Consulting was formed in 2003 and maintains its headquarters at:

2370 Quinland Lake Rd, Cookeville, TN 38501

Our telephone number is (931) 284-4284


Company Overview

We are leaders in the field of Oracle Discoverer consultancy and training and have provided consultancy and developed training programs for many of the top companies in the United States.

We offer a rich and diverse range of training solutions.

2004: we added custom training to our already mature standard training solution.

2006: we introduced a remote maintenance service for company's that cannot afford to employ their own full-time Discoverer administrators and report writers.

2007: we introduced system health checks for company's that are struggling understanding how to make the most of their investment.

Our solutions are the frequent choice among the nation's top organizations, who need high-quality, affordable, and easy-to-use training.






Contact Us


Michael Armstrong-Smith

Principal Consultant


Michael specializes in business intelligence consulting for the Oracle Discoverer Desktop, Plus, Viewer and Administration products.  He is knowledgeable in all of the variants of the product from 3.1 Desktop to the latest 10g Plus.

An expert in configuring Discoverer and setting up end user layers, Michael also has extensive expertise in data warehousing, particularly with Oracle Warehouse Builder.

Co-author of the Oracle Discoverer Handbook and Oracle Discoverer 10g Handbook, a presenter at the Oracle Applications User Group, International Oracle Applications User Group and Oracle Development Tools User Group, and a member of the Oracle customer advisory board for business intelligence, Michael is available for training and consultancy world-wide.

Until January 2004, Michael was in charge of business intelligence for Logitech Inc.  During his ten years with Logitech, he led their business intelligence team from inception in 1998 through to 2004 when he joined forces with his wife to set up Armstrong-Smith Consulting.

An industry renowned expert in Oracle Discoverer and data warehousing, Michael is also a fellow of the Institute of Analysts and Programmers, Britain's leading professional body for programmers, systems analysts  and everyone who earns their living from the creation, development and testing of software.






Darlene Armstrong-Smith

President and Principal Curriculum Developer


Darlene specializes in instructional design and curriculum development.  She is knowledgeable in all aspects of instructional design and the various methodologies employed to produce training material.

With over 12 years hands-on experience in instructional design and curriculum development, she is perfectly placed to produce and give customized Discoverer training based on your database.

Until June 2002, she was the senior curriculum developer for Navis Llc.  Now she is Armstrong-Smith Consulting's principal curriculum developer and technical training designer.

The co-author, with Michael, of both the Oracle Discoverer and Oracle Discoverer 10g Handbooks, she is also available for the development of custom training solutions based on Oracle's E-Business Suite..

Our Clients

We have either consulted or provided training to clients in many industries, including:

  • Aviation - consulted to an organization that manages private air travel. We gave on-site standard Admin and end user training. We also worked with them to build their EUL and then gave custom training using this EUL.

  • Energy - consulted to a gas distribution organization to develop a complete EUL and reporting system based on their new data warehouse. Over 40 Excel based reports were converted to Discoverer and made available via the organization's portal.

  • Government - we are the chosen provider of Discoverer help to two government agencies. For both, we conducted an assessment of their Discoverer and Data Warehousing installations, producing a road map for the future. One of them took customized end user training. During the course of several visits we have trained over 60 users and conducted both classroom based and one-one-one workshops. For the second, we gave our standard administration training, and consulted with them to rework their complete EUL.

  • Healthcare - developed and gave on-site customized Admin and end user training to three healthcare companies. We have conducted assessments of their Discoverer installation and assisted in the development of their business intelligence initiatives.

  • Higher Education - given training and provided consultation services to more than 25 higher education establishments.

  • Manufacturing - consulted to an organization that manufactures engines and another that manufactures ships. We have installed Discoverer with an Application Server, Metadata Repository and Single Sign-On. All of this was interfaced with their existing LDAP system.

  • Not for Profit Organizations - gave on-site standard Admin and end user training to many users and helped develop an end user layer against Oracle E-Business Suite.

  • Scientific Manufacturing - consulted to an organization that manufactures high quality scientific instruments to do an assessment of their Discoverer installation, producing a road map for future development.










Last updated: October 28, 2008 
According to you are visitor number   
  The Business Intelligence and Discoverer experts. You'll wish you found us sooner!
Home ] [Blog]

Copyright 2002, 2003, 2004, 2005, 2006, 2007, 2008 Learn Discoverer, Armstrong-Smith Consulting.  All rights reserved.