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Terms and Conditions

This page lists the terms and conditions that are associated with our standard training courses..

Definitions: “You” refers to the person that has ordered from Armstrong-Smith Consulting, the training specified in your order. The term “training” refers to the methodology, power point documents and course materials developed by Armstrong-Smith Consulting.

Payment Options: Armstrong-Smith Consulting accepts the following forms of payment: Approved Credit Card (via Paypal), Check and Cash.

Confirmation Process: Armstrong-Smith Consulting will send you a confirmation email for all training courses that you book. This email will provide information concerning the location of our training center and our cancellation policy.

Training Class Size: Armstrong-Smith Consulting will attempt to restrict class size to a maximum of eight and a minimum of three students.

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Fees: Class fees are payable to Armstrong-Smith Consulting at the time of booking. We will send you a fully paid invoice when payment is confirmed.

Cancellation Policy: Please notify us as soon as possible of any changes in your schedule. You must telephone us to cancel or reschedule a class. If you wish to reschedule a class you must do so not less that 7 days in advance of the original class date, otherwise the cancellation policy will be applied. You will be permitted to reschedule one time only.

The following table explains the cancellation policy:

If you:
cancel 7 or more days before the start of the original training class	we will refund 100% of your fee
cancel 1 - 6 days before the start of an original or rescheduled training class	we will refund 50% of your fee
do not show up for a training class	we will retain 100% of your fee
cancel 7 or more days before the start of a rescheduled training class	we will refund 90% of your fee

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Classroom Environment: Students are requested to sign in 15 minutes before the start of class on the first day. Business casual attire is desired. Course materials and equipment are provided by Armstrong-Smith Consulting. Students should come to class prepared to learn.

Licenses: You or your organization are required to own the relevant licenses for the product that you will be trained upon. Your acceptance of these terms and conditions releases Armstrong-Smith Consulting from any liability to Oracle Corporation should it later be determined that you did not own the required license at the time that you or one of your employees attended training at an Armstrong-Smith Consulting facility.

Ownership and Restrictions: Armstrong-Smith Consulting retains all ownership and intellectual property rights to the methodology, presentations and training materials that will be used during training.  Any materials that Armstrong-Smith Consulting provides to you in a class may only be used by the students participating in that class for the purpose of taking the class.

Without express permission from Armstrong-Smith Consulting you may not:

• modify any training material or remove any notice of Armstrong-Smith Consulting or Oracle’s proprietary rights;
• make the training material available in any manner to any third party;
• cause or permit reverse engineering (unless required by law for interoperability), of the Armstrong-Smith methodology and training materials;